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Delivery

BoilerFans.co.uk deliver to the following countries:

  • United Kingdom
  • Channel Islands
  • Isle of man
  • Republic of Ireland
  • Austria
  • Belgium
  • France
  • Germany
  • Italy
  • Luxumbourg
  • Netherlands
  • Portugal
  • Spain (mainland)

Whether you need your order urgently or are happy to wait a few days we've got a delivery option to suit you. With a range of services available we're confident that you'll find a service that suits you and your lifestyle.

We use DPD, Royal Mail, DHL & Hermes tracked services to deliver your order, a tracking number will be emailed to you once the items have been collected from our warehouse. As we dispatch from a bonded facility, customer collections in person are not possible. All our delivery services require a signature on delivery and cannot be left in a safe place. Please provide your mobile number and valid email address to receive delivery updates and alerts.

In the unlikely event that your item is not in stock (highly unlikely as we report real-time stock levels every 10 minutes 24/7!), or is marked special order/extended delivery on our website, delivery may take longer. We will of course notify you of any extended lead-times that apply to your order.Once your item has been dispatched we will send you an email with the tracking details.Surcharges for outlying regions will be applied in all cases. We've included a guide below to show you the services available and the approximate costs but please note that these are dependent on where you live and the product that you are ordering. The amount payable and the options available will be clearly shown in the checkout and on the order confirmation page. An estimate of the shipping cost can be obtained by entering your postcode in to the ‘Shipping Estimator’ feature in the shopping cart, before you check out. We may change the delivery service that you select for operational reasons and substitute it with the best available service, for example if you select DPD Next Working Day and they are unable to collect we will use an alternative service such as Hermes Tracked & Signed Next Day.

United Kingdom Delivery

 

Service

 

 

Service Level

 

Economy Delivery 2-3 Days (order before 8:00pm)

2-3 day service from point of dispatch – total shipping time approximately 2-4 working days Delivered Monday to Friday

Royal Mail Tracked 24 & Signed (order before 8:00pm)

1-2 day service from point of dispatch – total shipping time approximately 1-2 working days Delivered Monday to Saturday

Royal Mail Tracked 48 & Signed (order before 8:00pm)

2-3 day service from point of dispatch – total shipping time approximately 2-3 working days Delivered Monday to Saturday

 

Hermes Tracked & Signed Next Day (order before 8:00pm)

 

1-2 day service from point of dispatch – total shipping time approximately 1-2 working days Delivered Monday to Friday

 

Hermes Tracked & Signed Next Day NI & Highlands (order before 8:00pm)

 

2-3 day service from point of dispatch – total shipping time approximately 2-3 working days Delivered Monday to Friday

 

Hermes Tracked & Signed Saturday (order before 8:00pm on Friday)

 

1 day service from point of dispatch – total shipping time approximately 1 working days Delivered on Saturday

 

DPD Next Working Day (order before 3:00pm)

 

Next Day Courier Service from point of dispatch – total time from order placement approximately 1 working day

 

DPD Next Working Day 10:30am (order before 3:00pm)

 

Next Day Courier Service from point of dispatch – total time from order placement approximately 1 working day

 

DPD Next Working Day Midday (order before 3:00pm)

 

Next Day Courier Service from point of dispatch – total time from order placement approximately 1 working day

 

DPD Saturday Delivery (order before 3:00pm)

 

Next Day Courier Service from point of dispatch – total time from order placement approximately 1 working day


WORKING DAYS ARE MONDAY to FRIDAY - ORDERS PLACED FOR EXPRESS DELIVERY BEFORE 8PM ARE DELIVERED THE NEXT WORKING DAY MONDAY TO THURSDAY - EXPRESS DELIVERY ORDERS PLACED BEFORE 8pm ON A FRIDAY ARE DELIVERED ON MONDAY UNLESS SATURDAY DELIVERY OPTION HAS BEEN SELECTED AT THE CHECKOUT

ALL SHIPPING TIMES ARE ESTIMATED AND ARE NOT GUARANTEED, ESPECIALLY DURING PEAK PERIODS SUCH AS BLACK FRIDAY, CHRISTMAS etc OR EXTREME WEATHER EVENTS THAT PREVENT DELIVERY SERVICES FROM OPERATING NORMALLY. DO NOT BOOK AN ENGINEER UNTIL YOU HAVE RECEIVED THE PART AND ARE SURE THAT YOU HAVE ORDERED THE CORRECT MODEL FOR YOUR BOILER.

UK Surcharge Areas

 

Delivery Surcharges:
Unfortunately our couriers charge us a premium for delivering to the following UK areas, which requires us to add the following surcharges for non-postal (i.e. courier) deliveries;

 

 

Area

 

 

Postcode Areas

 

 

Highlands & Islands

 

AB36-38, AB55-56, FK17-99, HS1-99, IV1-99, KA27-28, KW1-99,
PA20-99, PH15-99, ZE1-99

 

Northern Ireland

 

BT1-99

 

Scilly Isles

 

TR21-25

 

Isle of Man

 

IM1-99

 

Channel Islands

 

JE, GY


International Orders: British Isles & ROI

We are able to offer delivery to the following British Isles locations and the Republic of Ireland:

 

Area

 

 

Delivery Service

 

 

Channel Islands

 

 

2-3 days

 

 

Isle of Man

 

 

2-3 days

 

 

Republic of Ireland

 

 

2-3 days

 

Please note that some larger/heavy orders with delivery addresses outside of the UK mainland may incur an additional surcharge to those detailed above. If this is the case we will call or email you before we proceed with your order.


European Union:

We are able to offer delivery to the following European Union locations:

 

Country

 

 

Delivery Service

 

 

Austria

 

3-5 days

 

Belgium

 

3-5 days

 

France

 

3-5 days

 

Germany

 

3-5 days

 

Italy

 

3-5 days

 

Luxembourg

 

3-5 days

 

Netherlands

 

3-5 days

 

Portugal

 

3-5 days

 

Spain (Mainland Only)

 

3-5 days